FAQ
General Questions
What is Block Street?
Block Street is a Universal Equity Lending Layer - a decentralized lending and borrowing protocol deployed across multiple blockchain networks that supports both traditional crypto assets and tokenized stocks. You can supply assets to earn interest or borrow against your collateral.
How is Block Street different from other lending protocols?
Tokenized stock support: Borrow and lend tokenized equities
Hybrid liquidation engine: Uses both DEX and offchain broker networks
Multi-chain deployment: Optimized fees across different networks
Optimized for retail: User-friendly interface and documentation
Is Block Street audited?
Yes, Block Street smart contracts have been audited by leading security firms. You can view the full audit reports in our Security section.
What blockchains does Block Street support?
Block Street is deployed across multiple blockchain networks including Ethereum, BNB Smart Chain, Polygon, and others. Each network offers different benefits in terms of transaction costs, speed, and asset availability.
Getting Started
How do I connect my wallet?
Visit the Block Street application
Click "Connect Wallet"
Choose your wallet (MetaMask, Trust Wallet, etc.)
Ensure you're on a supported network
Approve the connection
What wallets are supported?
MetaMask
Trust Wallet
Coinbase Wallet
WalletConnect-compatible wallets
Ledger/Trezor via MetaMask
Do I need KYC to use Block Street?
No, Block Street is a decentralized protocol with no KYC requirements. Simply connect your wallet and start using the protocol.
Is there a minimum amount to supply or borrow?
No minimum amounts, but consider gas costs (~$0.20) for small transactions. We recommend at least $50-100 for cost efficiency.
Supplying & Earning
How do I earn interest?
Supply supported assets to the protocol. Interest accrues automatically every block and compounds continuously.
What are BTokens?
BTokens are receipt tokens you receive when supplying assets:
Represent your share of the lending pool
Automatically accrue interest
Can be transferred or used in other DeFi protocols
Redeem for underlying asset + interest anytime
Can I withdraw my supplied assets anytime?
Yes, as long as they're not being used as collateral for an active loan and sufficient liquidity exists in the pool.
Why can't I withdraw my full supply?
Possible reasons:
Assets are being used as collateral for a loan
High utilization (most assets are borrowed)
Need to disable asset as collateral first
How is the supply APY calculated?
Supply APY = Borrow APY × Utilization Rate × (1 - Reserve Factor)Where Reserve Factor = Configurable percentage for protocol reserves
Borrowing
How much can I borrow?
Your borrowing capacity depends on:
Value of supplied collateral
Collateral factors of supplied assets
Available liquidity in the protocol
Example: Supply $1,000 of TSLA (75% CF) = Borrow up to $750
What is the Health Factor?
Health Factor measures your loan safety:
Above 1.0: Safe from liquidation
Below 1.0: Subject to liquidation
Recommended: Keep above 1.5
Can I repay my loan anytime?
Yes, loans have no fixed term. Repay partially or fully anytime. Interest accrues continuously until repaid.
Why is my borrowing power showing as $0?
You haven't supplied any assets
Your supplied assets aren't enabled as collateral
You've reached your borrowing limit
The asset you want to borrow has no liquidity
What happens if I don't repay my loan?
Interest continues accruing
If collateral value drops, you risk liquidation
No fixed repayment schedule or late fees
Loan remains open indefinitely until repaid or liquidated
Liquidations
When can I be liquidated?
When your Health Factor drops below 1.0 due to:
Collateral value decreasing
Borrowed amount increasing (interest accrual)
Oracle price updates
How much can be liquidated?
Up to the configured close factor of your debt per liquidation transaction. The liquidator repays your debt and receives your collateral plus a configurable liquidation incentive.
How can I avoid liquidation?
Keep Health Factor above 1.5
Supply more collateral
Repay portion of your loan
Monitor collateral prices
Set up price alerts
Can I stop a liquidation in progress?
No, liquidations are atomic transactions that complete instantly. Focus on prevention by maintaining safe ratios.
Interest Rates
Why do interest rates change?
Rates adjust automatically based on supply and demand:
More borrowing → Higher rates
More supply → Lower rates
Algorithm ensures liquidity availability
What is the interest rate model?
Block Street uses a Jump Rate Model:
Gradual increase up to 80% utilization
Sharp increase above 80% to ensure liquidity
Updates every block
Are there fixed-rate loans?
No, all loans have variable rates that change with market conditions. Monitor your rates regularly.
Tokenized Stocks
What tokenized stocks are supported?
Support varies but may include:
Major indices (SPY, QQQ)
Large-cap stocks (AAPL, TSLA, AMZN)
Check the app for current listings
How are tokenized stock prices determined?
Prices come from Chainlink and Pyth oracles, which aggregate data from multiple sources including traditional markets.
Can I trade tokenized stocks 24/7?
You can supply and borrow 24/7, but price updates may pause during traditional market closures.
Security & Risks
Is Block Street safe?
While audited and tested, no DeFi protocol is risk-free. Main risks:
Smart contract vulnerabilities
Oracle manipulation
Market volatility
Liquidation risk
What happens if the protocol is hacked?
Emergency pause activated
Assessment of damage
Recovery plan implemented
Insurance fund may cover losses
See Risk Management
Is my money insured?
No government deposit insurance (like FDIC) exists. The protocol has:
Insurance fund from reserves
Third-party insurance options available
Security measures to prevent issues
What if an oracle fails?
Multiple oracle sources for redundancy
Fallback mechanisms activate
Conservative price used if oracles disagree
Manual intervention possible if needed
Technical Questions
What is the contract address?
Contract addresses are available in our technical documentation.
How can I verify the contracts?
All contracts are verified on the respective blockchain explorers.
Can I integrate Block Street into my app?
Yes! Integration documentation is available in our Technical Documentation.
Is the code open source?
Yes, all smart contracts are open source and available on GitHub.
Fees & Costs
What fees does Block Street charge?
Protocol Fee: Configurable percentage of interest spread (paid by borrowers)
No deposit fees
No withdrawal fees
Liquidation penalty: Configurable incentive (paid by liquidated borrowers)
How much are gas fees?
Gas fees vary by network. Typical transaction costs:
Supply/Withdraw: $0.15-0.30
Borrow/Repay: $0.20-0.35
Enable collateral: $0.10-0.20
Are there hidden fees?
No hidden fees. All fees are transparent and shown in the UI before transactions.
Troubleshooting
Transaction failed - what happened?
Common reasons:
Insufficient gas (increase gas limit)
Slippage too high (for liquidations)
Asset not enabled as collateral
Borrowing more than allowed
Pool has insufficient liquidity
Why is my transaction pending?
Network congestion
Gas price too low
Wait or speed up with higher gas
I can't see my supplied assets
Check you're on the correct network
Refresh the page
Check your wallet is connected
Clear browser cache
The app isn't loading
Check internet connection
Try different browser
Clear cache and cookies
Disable ad blockers
Check our status page at status.blockstreet.money
Getting Help
Where can I get support?
Community support
Email: support@blockstreet.money
X: @BlockSt_HQ
How do I report a bug?
Security issues: security@blockstreet.money
Bug bounty: Available for security researchers
General bugs: Community #bug-reports
Where can I provide feedback?
Community forums
Governance forum
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Email feedback@blockstreet.money
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